Once you have selected the hospital/doctor’s office, please call Global Excel who will arrange the appointment for you. Alternatively, you can call Global Excel who will be happy to assist you with any questions you may have regarding the choice of a provider. The Volkswagen Group Services dedicated Helpline at Global Excel is available 24/7 on: (+1) 800.281.4190 (toll-free from the USA). This number is also provided on the back of your membership card.
Your personalised Membership CardWe supply a personalised Membership Card to every member, which contains our essential contact numbers and addresses. We suggest that you keep this card with you at all times. If you have any queries, please do not hesitate to contact us.